Conditions of Use

It is not just how much is the product,but how much it is landed to your door steps.We put lots of efforts to fine tune in logistics as we know it plays a big role if you want the business to run smoothly.

*DHL,FedEx,UPS delivered to your home or office(You donot need to hassle with any import documents or customs clearance.)
*Air Carto
*Sea Freight

Orders are painted by artists by order request, and the artwork time depends on the quantity and size of your order(Usually takes about 2 weeks for couple paintings and 3-4 weeks for larger order so paintings could dry and safe for shipment); unless order from our stock inventory,the we will ship within 24-48 hours.

1)All our paintings are of high quality or museum quality.The artworks on the website are samples only.Every artist has the own style and the own finishing touch,and all paintings are hand-painted,therefor the paintings might be of slight difference from the picture you see on our web page.However,for artworks in stock,the photos on our web pages are directly taken from actual items.

2)All Paintings are 100% hand-painted on canvas.Before we make shipment, we will email you digital photos taken from actual items in case you want to introduce any correction according to your satisfactory.

1)We are so confident in the integrity of our products that we offer a 100% guarantee to every painting that we sell to our customers.Items can be returned in 3 days in original condition.

2)Refund will be processed within 30 days from the purchase date of full price and minus shipping cost(No restocking fees needed.)

3) You are fully responsible for the cost of shipping and the packing in original condition;all items no exchange or return when stretched.

4)All return or echange request must notify us by email within 3 days after items received.

5)We will make all efforts to achieve 100% customer satisfaction; in any reason you feel dissatisfied,please let us know as soon as possible.Your feedback is very important to us.

6)No exchange or return for custom painting order if the artwork has begun.

Phone:+86(592)6121118 Fax:+86(592)6121118
Email Address: service@oilpainting.co

Call or Email us if you need any customer support!We highly value your comments and feedback.Drop us a line sometime!